The quote from Grant which reflects the ethos of all the team at Concept Office Interiors is, “You’re the customer, what do you want?”. The team is truly focused on the client’s needs, happy to accommodate changes with minimal fuss and bother.
This ethos is also seen in the communications. Request were responded to quickly, efficiently and in a friendly manor.
Strategic Operations Manager
New that we are in our brand new office I would like to thank you and your entire team. Each and everyone I dealt with to complete this project were an absolute pleasure, my questions were always answered, and the communication throughout the project was fantastic.
Andrew Cotanidis (Project Manager) and Susan Illingworth (Interior Designer) were wonderful when it came to last minute changes and nothing was ever too great a task. Andrew kept me informed every step of the building process.
We would strongly recommend you and your team for your efficiency, professionalism and first class execution.
We engaged Concept Office Interiors to help us turn a blank space into a great office space for our team. We also had the challenge of an extremely tight time frame to get everything done.
Concept managed to deliver both on time and on budget to an exceptional standard.
They provided an end to end service including full design and construction. Working with Mark, Susan and Andrew was easy, collaborative and unexpectedly stress free. They took into account our initial ideas and helped us build on them. They gave great advice and took any changes in scope in their stride. All stages of the project were managed by Concept and we were kept fully informed at all times. Concept have an added benefit of a great team of trades and suppliers at their disposal which we believe helped in getting the work done within the agreed time frame.
Working from our initial one-page brief their design team put together an excellent initial layout. They then proceeded with great skill to gather feedback from our team and refined the design progressively to the one that we signed-off for construction. They were able to deal with some unusual and challenging requirements we had for acoustic test rooms. And they made so many useful suggestions for improving both the visual design and practical amenity of the space that I have no doubt we would never have achieved the same results without their expertise.
Their dedicated project manager and experienced construction team worked to a well communicated schedule. They welcomed us on-site for frequent visits and were always willing to discuss and resolve relationships with existing tenants of the building.
Now that the new "City West" Branch has been completed I wanted to thank you for the fantastic result. Right from the beginning we found you and your company a pleasure to deal with. You worked with us on the concept, provided a quote based on our requirements, made changes when we asked for them and completed the work on an extremely tight deadline.
Your interior designer, Susan, helped us enormously and nothing was too much work. Your Project Manager, Paul, was excellent and had everything under control constantly.
The end result is the "Flagship" Branch that we envisioned.
Executive Manager - Service & Sales
MELBOURNE VICTORY FOOTBALL CLUB
Our new AAMI Park office was just an empty space, so we worked with Grant to define how we wanted to use the space, what the options were and what we could do. The one thing that we really needed to get right was the reception area, which we’re really happy with now. It looks great and reflects our brand and colours.
Grant was always there to give us their opinion and advice. We now have a number of workstations, offices, a small call centre, a board room, an IT room and storeroom.
I would recommend Concept Office Interiors because they were very easy to work with, always on hand and I always trusted his advice. Grant worked with us every step of the way, liaised with us at the right time and made sure that we were happy all the time so that we would love the end result; which we did!
MELBOURNE VICTORY FOOTBALL CLUB,
Concept Office Designs were great! They provided a full end-to-end fit out service including design and construction. We increased the space and added new workstations and furniture.
Grant Gifford worked with us throughout the project to help us achieve the results we wanted. He is a reliable and knowledgeable builder with a very high level of integrity. He made it really easy for us to discuss our design ideas. Grant has consulted for us since the original fit out on further enhancements to modify our space to meet our changing needs.
O'BRIEN GROUP AUSTRALIA
We needed a new office when we took over the catering rights at AAMI Park. We needed a new office for our staff, six individual offices, some work stations and meeting rooms. This office is what you would call a front window to our catering operations.
Grant Gifford was our key contact and we were in constant contact with him throughout the process. We set a fairly tough date and they overcame all of the challenges to get us in on time. We worked well with Grant, and even though we made a few changes, as you do on these types of projects, Grant and his team responded very well.
We chose Concept Interior Office after a full tendering process and research. I would recommend them because they were always available, they were very cooperative and the outcome came about pretty smoothly.
O’BRIEN GROUP AUSTRALIA,
CELL CARE AUSTRALIA
We established a new facility in Melbourne, with new laboratories and developed new office and storage space. Concept Office Interiors managed the full renovation, including new laboratories, storage facilities, office space, a new mezzanine area, reception, restricted swipe card access, plastering in the storage facilities, air conditioning and plumbing.
What I found really good was the quality and commitment of the tradespeople that Grant brought in. For instance, the storage room needed to be plastered within a particular timeframe; the plasterers came in and finished the work during a particularly hot weekend. They were among the best of the tradespeople.
I would recommend Concept Office Interiors because they are able to handle the whole project. They provided all tradesman, electrical, plumbing, plasterers, carpeting, air conditioning and such, enabling us to get on with running our Business.
Cell Care Australia
CELL CARE AUSTRALIA,
CROSSROADS HUMAN RESOURCES
We bought the space with nothing more than carpet, so it was a real blank canvass without any previous demarcations of office space. I was impressed with Grant’s ability to design something and estimate straight away about room sizes, their look and feel and the flow of traffic.
Grant saw the whole project through from start to finish, from fire evacuations, sprinkler systems through to plush, wonderful seating and work stations that gave the right feel for our business. Our boardroom wasn’t too ostentatious, it met our business well. Grant read our needs of our business, our customers and market positioning well.
The first thing that stood out for me was Grant’s concept of space, but the overall memory is the customer care and authenticity in making sure that we were satisfied.
CROSSROADS HUMAN RESOURCES,
Concept Office Interiors provided us with a creative and innovative workspace. The quality and detail of design and construction was outstanding and more than what we ever expected.
We had an extremely tight deadline and Concept Office was able to work with us to overcome any challenges in order to get us into our office by the set date. The team at Concept used the space we had well, and we were able to maximise its use without compromising design.
Concept Office Interiors were part of a full tender process. I would recommend them because they were flexible in approach, supportive and provided us with an amazing office fit out.